You have 14 days from the date you received the delivery to request a full refund.
To qualify for a refund, all the following conditions must be met:
–A return shipping address must be requested from our customer service team within 30 days of receiving the product(s). To request the shipping address,email firstname.lastname@example.org
– Any Returned product(s) must be in good physical condition (not physically broken or damaged).
– All accessories originally included with your purchase must be included with your return.
– Your full name must be included along with your returned product.
Additional terms and conditions:
–Shipping and handling charges and gift-wrapping fees are non-refundable. When ordering from outside the US, you will be responsible for any applicable customs duties and sales taxes upon delivery of your order.
– You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the product while in transit to BoBo Ltd.
– If you return the product to BoBo Ltd without all parts included in the original package, BoBo ltd retains the right to either refuse delivery of such return or charge you a restocking fee of 15% of the original price of the product or the retail value of the missing accessories.
– Refunds will be processed and paid within 5-7 business days of BoBo Ltd receipt of the product.