FAQ

Everything you’ll need to know to begin a balance with BoBo.

Getting Started

BoBo Balance is a portable and interactive smart balance board, wobble cushion, and integrated app. Through challenging balance-based fitness games, real-time biofeedback and performance tracking, BoBo Balance delivers an effective and fun fitness experience, with results you can see. 

BoBo Balance delivers a wide array of fitness benefits, including improved: balance, posture, agility, flexibility, core strength, movement awareness, coordination, as well as reducing the risk of injury. Its balanced-based fitness games are perfect for competitive athletes, fitness enthusiasts, children dealing with concentration issues, and physical therapy patients.

If you’re looking for fun, challenging and effective balance-based workouts, that you can do from the comfort of your home, BoBo Balance is perfect for you.

Everywhere and anywhere! BoBo Balance is lightweight, portable and can connect with any smart phone, tablet, TV, for balance-based fitness from the comfort of anywhere.

Included in your BoBo Balance package is the BoBo smart balance board, wobble cushion, charging cable and an air pump.

The BoBo Balance Board

Simply connect your BoBo Balance board to the magnetic charging cable and then to any USB charging port. In one hour, your BoBo Balance will function for up to 12 hours!

There are three ways to adjust the difficulty level to meet your fitness needs:

Choose a different tool: The BoBo balance smart board may be used with any number of more challenging balance cushions.

Increase inflation: By adding more air to your BoBo Balance cushion, you can increase its instability, for a more difficult workout experience.

Use the software: In the BoBo Balance training app, you can choose a higher difficulty level in the balance tests and games. By constantly challenging yourself, you can heighten the level of balance and agility required, for higher scores and better results.

BoBo Balance is designed for users up to 450 lbs.

The BoBo App

Absolutely! The app works perfectly with both operating systems.

Easy! Just download the app from Google Play or the App Store, turn on your BoBo Balance, open the app and that’s it! 

Allow "bobo home" app to use your location.

Pairing is automatic - Make sure you didn’t pair the bobo using the Bluetooth Settings tool of your device. If the bobo was paired in this way, go to SETTINGS > BLUETOOTH press on BOBO and choose the FORGET option.

Our app is designed for use in English, Italian, Chinese, Greek, French, Spanish, Flemish, Dutch, Japanese and Korean.

Yes, our app is exclusive to our products.

Just open the BoBo Balance app, make sure your Bluetooth is enabled on your device and in range, then turn on your BoBo Balance by pressing the power button.

For the training, balance test, and games sections, you can adjust the challenge level by selecting the settings icon. Then pick your desired level, and start your activity.

Yes it does! You can use your BoBo Balance on any smart TV in the following ways:

Screen Mirroring/Casting: For iOS devices you can select screen mirroring, and for Android devices select casting.

HDMI: Connect your mobile device to the HDMI port on your smart TV. There are handy adaptors that work with USB Type C, micro USB or a lightning port.

Our customer service representatives are available to answer any and all of your questions, to help you make the most out of your BoBo Balance experience. Email us at support@bobo-balance.shop or call 1-888-300-3153.

Payment

We accept all major credit cards as well as payments through PayPal.

We sure do! Read our return policy for more details.

Shipping

To change your shipping address, please contact us as quickly as possible at  support@bobo-balance.shop

If your order has already been shipped, we'll attempt to contact the courier to process a reroute. However, a reroute often leads to a courier fee, which will be charged to you.

Shipment inside the US is $9.95 and may be free from time to time (check site's header our current promotion).

On the check-out page you'll find the final price which will include shipping.

Orders outside the US may be subject to paying Taxes & Duties according to the country’s regulation, upon order arrival.