BO&BO Privacy Policy

Last updated: August 18, 2026

This Privacy Policy describes how BO&BO Ltd. (“BO&BO,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase through:

• https://bobo-balance.shop/

• https://bobo-balance.com/

(collectively, the “Sites”), or use our related services and applications where applicable.

PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Sites, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device.

As you browse the Sites, we may also collect information about:

• The pages or products you view;

• The websites or search terms that referred you to the Sites;

• How you interact with the Sites.

We refer to this information as “Device Information.”

We may collect Device Information using technologies including:

• Cookies – data files placed on your device or computer that may include a unique identifier. You can manage or disable cookies through your browser settings.

• Log files – files that record actions occurring on the Sites and may collect information such as your IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.

• Tags and similar technologies – technologies used to understand how visitors browse and interact with the Sites.

Order Information

When you make or attempt to make a purchase through our online store, we collect certain information required to process your order, which may include:

• Name;

• Billing address;

• Shipping address;

• Email address;

• Phone number;

• Order and transaction information.

Payment information is processed through the applicable payment service providers.

We refer to this information as “Order Information.”

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information primarily to fulfill orders placed through our online store, including:

• Processing transactions;

• Arranging shipping and delivery;

• Providing invoices and order confirmations;

• Communicating with you regarding your order or customer service request;

• Screening transactions for potential risk or fraud.

Where permitted and consistent with the preferences you have provided, we may also use your information to communicate with you about our products and services.

We use Device Information to help us:

• Detect potential risk and fraud;

• Operate and improve the Sites;

• Understand how visitors browse and interact with the Sites;

• Analyze the performance and use of the Sites.

SHARING YOUR PERSONAL INFORMATION

We may share Personal Information with third-party service providers where necessary to operate our business and provide our services.

We use Shopify to operate our online store. Information about Shopify's privacy practices is available at:

https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how visitors use our Sites. Information about Google's privacy practices is available at:

https://policies.google.com/privacy

Google provides a browser add-on that allows users to opt out of Google Analytics:

https://tools.google.com/dlpage/gaoptout

We may also disclose Personal Information when reasonably necessary to:

• Comply with applicable laws and regulations;

• Respond to a subpoena, court order, search warrant, or other lawful request;

• Protect our rights, property, customers, or business;

• Prevent or investigate fraud, misuse, or security incidents.

COOKIES AND ANALYTICS

The Sites use cookies and similar technologies to provide essential functionality and to understand how visitors use the Sites.

We use Google Analytics for website analytics and performance measurement.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Sites.

DO NOT TRACK

Some browsers provide a “Do Not Track” (“DNT”) setting. Because there is currently no universally accepted standard for responding to DNT signals, our Sites may not respond to all such signals.

YOUR RIGHTS

Depending on where you live, applicable privacy laws may provide you with rights regarding your Personal Information, including the right to:

• Request access to Personal Information we hold about you;

• Request correction of inaccurate Personal Information;

• Request deletion of Personal Information;

• Object to or restrict certain processing activities;

• Request a copy of certain Personal Information;

• Withdraw consent where processing is based on consent.

If you are located in the European Economic Area, United Kingdom, or another jurisdiction providing similar rights, you may exercise these rights by contacting us through the Contact Us form on our Sites.

When we process Personal Information in connection with an order, the processing may be necessary to perform a contract with you. In other circumstances, processing may be based on our legitimate business interests, legal obligations, or your consent, as applicable.

Your information may be processed or stored outside your country of residence, including in countries where our service providers operate.

DATA RETENTION

We retain Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and financial records, preventing fraud, and complying with applicable legal and regulatory requirements.

You may request deletion of your Personal Information, subject to any information we are required or permitted to retain by law.

MOBILE APPLICATIONS, BLUETOOTH AND DEVICE PERMISSIONS

Certain BO&BO applications, including the BoBo Home App, use Bluetooth Low Energy (BLE) to communicate with compatible BoBo devices.

Depending on your mobile device and operating system version, the operating system may require permission to access Bluetooth, nearby devices, or location-related services in order to discover and connect to Bluetooth devices.

BO&BO does not use these permissions to track your physical location, and the BoBo Home App does not collect or store precise location information for this purpose.

Bluetooth-related permissions are used only as necessary to discover and communicate with compatible BoBo devices while using the application.

MINORS

The Sites are not intended for individuals under the age of 18 to make purchases or provide Personal Information independently.

Where BO&BO products or applications are used by minors, they should be used under the supervision of a parent, legal guardian, caregiver, or qualified professional, as appropriate.

SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or applicable legal and regulatory requirements.

The latest version will be published on our Sites with an updated revision date.

CONTACT US

For more information about our privacy practices, to exercise your privacy rights, to ask a question, or to submit a complaint, please use our Contact Us form:

https://bobo-balance.shop/pages/contact

זה בעיניי הרבה יותר מתאים למצב שלכם: Shopify + Google Analytics בלבד, בלי להצהיר על Facebook/Bing/targeted advertising שאתם לא משתמשים בהם.