BoBo Home App - Privacy Policy

PRIVACY NOTICE

Last updated August 18, 2026

Thank you for choosing to be part of our community at BO&BO Ltd., doing business as bobo (“bobo,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this Privacy Notice or our practices regarding your personal information, please use the Contact Us form on our website.

This Privacy Notice describes how we might use your information if you:

  • Download and use our mobile application — bobo home

  • Engage with us in other related ways, including sales, marketing, or events

In this Privacy Notice:

  • “App” refers to any application of ours that references or links to this policy, including the application listed above.

  • “Services” refers to our App and other related services.

The purpose of this Privacy Notice is to explain what information we collect, how we use it, and what rights you have in relation to it. If you do not agree with any terms in this Privacy Notice, please discontinue use of our Services.

Please read this Privacy Notice carefully to understand what we do with the information we collect.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?

  2. HOW DO WE USE YOUR INFORMATION?

  3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

  4. WHO WILL YOUR INFORMATION BE SHARED WITH?

  5. HOW LONG DO WE KEEP YOUR INFORMATION?

  6. HOW DO WE KEEP YOUR INFORMATION SAFE?

  7. DO WE COLLECT INFORMATION FROM MINORS?

  8. WHAT ARE YOUR PRIVACY RIGHTS?

  9. CONTROLS FOR DO-NOT-TRACK FEATURES

  10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

  11. DO WE MAKE UPDATES TO THIS NOTICE?

  12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

  13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products and Services, participate in activities on the App, or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the App, the choices you make, and the products and features you use.

Personal Information Provided by You. We may collect email addresses, usernames, passwords, and other similar information.

All personal information that you provide to us must be true, complete, and accurate, and you should notify us of any changes to such personal information.

Information automatically collected

In Short: Some information, such as your Internet Protocol (IP) address and device characteristics, may be collected automatically when you use our App.

We automatically collect certain information when you visit, use, or navigate the App. This information does not directly reveal your specific identity but may include device and usage information such as your IP address, device characteristics, operating system, language preferences, referring URLs, device name, country, information about how and when you use our App, and other technical information.

This information is primarily used to maintain the security and operation of our App and for internal analytics, troubleshooting, and reporting purposes.

Information collected through our App

Certain BO&BO applications use Bluetooth Low Energy (BLE) to communicate with compatible BoBo devices.

Depending on your device and operating system version, your operating system may request permission to access Bluetooth, nearby devices, or location-related services in order to discover and connect to Bluetooth devices.

BO&BO does not use these permissions to track your physical location and does not collect or store precise location information for this purpose.

These permissions are used only as necessary to discover and communicate with compatible BoBo devices while using the App.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information based on legitimate business interests, fulfillment of our contract with you, compliance with legal obligations, and/or your consent.

We use personal information collected through our App for legitimate business purposes, including:

  • To facilitate account creation and login.

  • To manage user accounts and keep them in working order.

  • To request feedback about your experience with our App and Services.

  • To enable user-to-user communications, where applicable and with the users' consent.

  • To provide customer support and respond to requests.

  • To maintain, troubleshoot, secure, and improve our App and Services.

  • To post testimonials, where you have provided your consent.

If you wish to update or remove a testimonial, please submit a request through our Contact Us form and include enough information for us to identify the relevant testimonial.

In legal terms, where applicable, BO&BO Ltd. acts as the “data controller” because we determine the purposes and means of processing personal information.

Where we process information on behalf of a business customer under a data processing agreement, the business customer may act as the data controller and BO&BO Ltd. as the data processor, in accordance with the applicable agreement.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information when necessary to provide our Services, comply with legal obligations, protect our rights, fulfill business obligations, or where you have provided consent.

We may process or share data based on the following legal grounds:

  • Consent: Where you have given specific consent for a particular purpose.

  • Legitimate Interests: Where processing is reasonably necessary to achieve our legitimate business interests.

  • Performance of a Contract: Where processing is necessary to perform a contract with you.

  • Legal Obligations: Where disclosure is required to comply with applicable laws, governmental requests, judicial proceedings, court orders, or other legal processes.

  • Vital Interests and Protection of Rights: Where necessary to investigate or prevent fraud, illegal activity, threats to safety, violations of our policies, or to protect our legal rights.

We may also share information in the following situations:

  • Business Transfers. We may share or transfer information in connection with a merger, sale of company assets, financing, or acquisition of all or part of our business.

  • Vendors and Service Providers. We may share information with third-party service providers that perform services on our behalf, such as hosting, data analysis, email delivery, customer support, or other technical services.

We do not sell or rent personal information to third parties for their promotional purposes.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We share information only with categories of service providers necessary to operate and improve our Services.

These may include:

  • Data analytics services

  • Hosting and infrastructure providers

  • Service providers required for operation, maintenance, and support of our App

Where appropriate, we require service providers processing information on our behalf to protect the information and process it only for the purposes for which it was provided.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep personal information only for as long as necessary for the purposes described in this Privacy Notice or as required by law.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by applicable law, including tax, accounting, regulatory, or other legal requirements.

When we no longer have an ongoing legitimate business need to process your personal information, we will delete or anonymize it. Where immediate deletion is not possible, such as information stored in backup archives, we will securely store and isolate the information until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use organizational and technical measures designed to protect your personal information.

We have implemented reasonable technical and organizational security measures designed to protect personal information that we process.

However, no electronic transmission over the Internet or information storage system can be guaranteed to be completely secure. You should therefore access and use the App within a secure environment and take reasonable measures to protect your account credentials.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly solicit personal information from or market directly to children under 18 years of age.

The App may be used by minors under the supervision of a parent, legal guardian, caregiver, or qualified professional, as appropriate.

If we learn that personal information from a minor has been collected in circumstances where parental or guardian authorization was required but not provided, we will take reasonable measures to delete such information.

If you become aware of personal information from a minor that you believe should not have been collected, please notify us through our Contact Us form.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on where you live, applicable privacy laws may give you rights regarding your personal information.

In some regions, including the European Economic Area (EEA) and United Kingdom (UK), you may have rights including:

  • The right to request access to your personal information;

  • The right to request correction of inaccurate information;

  • The right to request deletion of personal information;

  • The right to restrict certain processing;

  • The right to data portability, where applicable;

  • The right to object to certain processing;

  • The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please submit a request through our Contact Us form. We will consider and respond to requests in accordance with applicable data protection laws.

If you are a resident of the EEA or UK and believe that your personal information is being processed unlawfully, you may also have the right to submit a complaint to your local data protection supervisory authority.

Account Information

If you wish to review or change information associated with your account, you may:

  • Log in to your account and update your account information where this functionality is available; or

  • Submit a request through our Contact Us form.

Upon a valid request to terminate an account, we will deactivate or delete the account and associated information from our active databases, subject to information that we may be required or permitted to retain for legal, security, fraud prevention, troubleshooting, or regulatory purposes.

Opting out of email marketing

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in marketing communications.

You may still receive non-marketing communications necessary for account administration, customer support, product or service operation, or other transactional purposes.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting that can be used to indicate a privacy preference regarding online tracking.

There is currently no uniform standard for recognizing and implementing DNT signals. Accordingly, our Services may not respond to all DNT signals or similar mechanisms.

If an applicable standard is adopted that we are required to follow, we will update this Privacy Notice accordingly.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: California residents may have specific rights regarding their personal information under applicable California privacy laws.

If you are a California resident and wish to exercise a privacy right available to you under applicable law, please submit your request through our Contact Us form.

We will review and respond to eligible requests in accordance with applicable law.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes. We may update this Privacy Notice as necessary to reflect changes to our practices, Services, technologies, or applicable legal requirements.

The updated version will be identified by an updated “Last updated” date and will become effective when it is published.

We encourage you to review this Privacy Notice periodically to remain informed about how we protect and process personal information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

The data controller for the purposes described in this Privacy Notice is:

BO&BO Ltd.
Israel

For questions, privacy requests, complaints, or other matters relating to this Privacy Notice, please use our Contact Us form:

https://bobo-balance.shop/pages/contact

This method allows you to contact BO&BO Ltd. without requiring publication of individual employee email addresses.

European Economic Area Representative

Where applicable, BO&BO Ltd.'s representative in the European Economic Area is:

Obelis

Privacy-related inquiries intended for BO&BO's European representative may be submitted through Obelis' website:

https://www.obelis.net/contact-us/

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the laws applicable to you, you may have the right to request access to personal information we hold about you, request that it be corrected, or request its deletion.

To submit a privacy request, please use the BO&BO Contact Us form:

https://bobo-balance.shop/pages/contact

Please provide enough information for us to identify your account or request and to verify your identity where necessary.